Shipping & Payment Info

Last Updated: March 2025

At Pixel Playy, we strive to provide fast and reliable shipping to all our customers. Below, you'll find the details of our shipping process, including shipping options, delivery times, and our free shipping offer.

1. Free Shipping Offer

We are pleased to offer FREE Standard Shipping on all orders within the United States. No minimum purchase required! Simply select the free shipping option at checkout, and your order will be shipped at no cost to you.

2. Shipping Methods and Delivery Times

We offer the following shipping option for U.S. orders:

• Free Standard Shipping: Estimated delivery time of 4-6 business days.

Please note that business days are Monday through Friday, excluding holidays.

3. Processing Time

All orders are processed within 1-2 business days after payment is confirmed. Orders placed on weekends or holidays will be processed the next business day.

4. Shipping Restrictions

• We currently only offer shipping within the United States.
• Please ensure that your shipping address is correct before completing your order. Pixel Playy is not responsible for delays or issues caused by incorrect shipping information.

5. Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number and a link to track your package. You can use this link to track the progress of your delivery.

6. Shipping Delays

While we strive to ensure timely delivery, please note that shipping times may be affected by factors beyond our control, such as weather, holidays, or issues with third-party carriers. We recommend checking the tracking information regularly for updates.

7. Lost or Damaged Packages

If your order is lost or damaged during transit, please contact us at info@pixelplayy.shop within 7 days of receiving your tracking information. We will work with you to resolve the issue as quickly as possible.

8. International Shipping

At this time, we only ship within the United States. We do not offer international shipping at the moment but are looking to expand to other regions in the future.

We hope you enjoy your shopping experience at Pixel Playy! If you have any questions or need further assistance with shipping, feel free to contact us at info@pixelplayy.shop.